Payment policy

Effective Date: January 3, 2025

At Shinehato, we aim to provide a seamless and secure payment process for all our customers. Below are the details regarding the payment process for purchases made on our website, shinehato.net.

Accepted Payment Methods

  1. Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  2. PayPal: Use your PayPal account for a secure and convenient payment experience.
  3. Other Payment Options: Depending on your location, additional methods like Apple Pay or Google Pay may be available.

Payment Process

  • Authorization: Upon placing an order, you authorize Shinehato to charge your selected payment method for the total amount, including applicable taxes and shipping fees.
  • Order Confirmation: Your order will be processed only after successful payment authorization. A confirmation email will be sent to you once the payment is complete.
  • Failed Payments: If your payment fails, verify your details or contact your payment provider. Orders will remain pending until payment is successfully completed.

Security

Shinehato prioritizes your security by employing industry-standard encryption technologies to safeguard your financial information during transactions. For additional privacy measures, refer to our Privacy Policy.

Currency

All payments are processed in USD. If your payment method uses a different currency, the conversion rate will be determined by your bank or payment provider.

Refunds

Refunds will be processed in accordance with our Refund and Returns Policy and will be credited back to the original payment method used.

Support

If you have any questions or issues regarding payment, feel free to contact us:

  • Email: info@shinehato.net
  • Phone: (407) 614-8218
  • Address: 1564 Scarlet Oak Loop, Winter Garden, Florida

By completing a purchase on shinehato.net, you agree to the terms outlined in this Payment Policy. Thank you for shopping with Shinehato.